Thank you for choosing our ecommerce website for your online shopping needs. We strive to provide you with the best possible shopping experience, including efficient and timely delivery of your orders. Please take a moment to review our delivery policy below.
- Same Day / Express Delivery (Prepaid Domestic Orders): For prepaid domestic orders, we offer same day delivery. This service ensures that your order will be dispatched and delivered to your designated address on the same day of purchase. However, please note that same day delivery is subject to the availability of the ordered items and your location within our delivery network.
- Next Day Delivery (COD Domestic Orders): For Cash on Delivery (COD) domestic orders, we provide next day delivery. Once your order is confirmed, it will be processed, packed, and shipped to your provided address, and you can expect to receive it on the next business day. Please ensure that you have the cash payment ready at the time of delivery.
- International Orders to GCC Countries (5 to 7 Days): For international orders to countries within the Gulf Cooperation Council (GCC), we strive to deliver your package within 5 to 7 business days. This delivery timeframe includes order processing, customs clearance, and shipping to your international address. Please note that any customs duties or taxes imposed by your country are the responsibility of the recipient.
- Other International Orders (14 to 21 Days): For international orders outside the GCC countries, we aim to deliver your package within 14 to 21 business days. This timeframe covers order processing, customs clearance, and international shipping to your designated address. As with GCC countries, any customs duties or taxes levied by your country are the recipient’s responsibility.
- The delivery timeframes mentioned above are estimated and may vary due to factors beyond our control, such as customs procedures, unforeseen circumstances, or natural disasters.
- We will provide you with a tracking number once your order is shipped. You can use this number to track the progress of your package online.
- Please ensure that the provided delivery address is accurate and complete to avoid any delays or misplacements.
- In case of any delays or issues with your order, we will make our best efforts to notify you promptly and resolve the matter in a timely manner.
We value your trust and aim to provide reliable and prompt delivery services. If you have any further questions or require assistance regarding your delivery, please feel free to contact our customer support team.